Machine Cleaning & Repair Policy
Cleaning & Maintenance Pricing (CLA Labor Only)
- $99 – Sewing-Only Machines
- $135 – Sewing-Only Machines (Groups 8/9/L – Epic/Icon Frames)
- $169 – Embroidery Machines
- $199 – Embroidery Machines (Groups 8/9/L – Epic/Icon Frames)
- $159– Sergers/Overlock Machines
- $399 – Multi-Needle Embroidery Machines
Repair Policy & Fees
- $50 Diagnostic Fee – This fee applies to all repair assessments.
- If you choose to proceed with the repair, the diagnostic fee will be applied to the total labor cost.
- Additional parts and labor costs are not included in the prices listed above.
- We will contact you with an estimate before proceeding with any repair.
If you have any questions, feel free to ask! We appreciate your business and are happy to help keep your machine running smoothly.
Machines not picked up in 90 days become property of Five Eighth Seams.
When you purchase a machine over $1000 from Five Eighth Seams, your machine comes with one free cleaning within the specified time frame:
- Most machines: 1-year free CLA (Clean, Lubricate, and Adjust) labor cleaning
- Groups 8/9/L (Epic/Icon Frames) & Air Sergers: 2-year free CLA labor cleaning
To receive your free cleaning, please bring your machine in within the eligible timeframe.
When you bring in your machine please bring it in naked.
If it is an embroidery machine we would like to have the foot you embroider with.
Don't forget your embroidery arm!
Warranty Information: All factory warranties apply to the original owner. Damaged parts are subject to factory approval for warranty. All new machines purchased at Five Eighth Seams comes with a one year full in store warranty. Preowned machines come with 6 month full in store warranty.
Don't delay if your machine is needing service or repair! Regular maintenance will improve the life and longevity of your machine. When you require service, have a Certified Technician perform the necessary repairs. Remember, a consistent maintenance schedule will insure that your machine will run efficiently for years to come!
We are available to accept your machine for repairs or pickup, Monday through Thursday, 10 AM - 6 PM, and Friday- Saturday, 9 AM - 4 PM.
Machines not picked up in 90 days become property of Five Eighth Seams.
Singer Machines should be sent to House of Vac & Sewing
1503 Heritage Lane, Florence 29505, US
843-665-7299
https://www.singer.com/warranty-center
If parts may no longer be obtained for your machine, we will not service it. Please call the store at 843-225-3958 to make sure we can service your model of machine.
Listed below are some of the machines we are no longer able to service at Five Eighth Seams:
- 6000 Series, 4000 Series, 900 Series
- Platinum 750Q and 770
- Platinum 955E
- 500 Series
- 400 Series
- 1100 Sewing Machine
- #1's and #1+
- D1s
- Designer +1 & 2
- Quilt Designer 1 & 2
- Platinum Plus
- Sew Easy Sewing Machine
- Huskylock 1000 series and 1000L series,
- Huskylock Sergers 905, 910, 936
- Flower Machine - Rose, Lily, Daisy , etc
- Freesia
- Mega Quilter
- Viking 120
- Pfaff Front Loading Bobbins
- Pfaff 1214, Pfaff 7550
- Pfaff Tiptronic Series
- Front Loading Bobbin